
Damage Control with Time-Wasting
There’s only a few things in life that are a guarantee. One of them is time, although unfortunately we have no way of knowing how much of it ...
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Don’t be Uncle Rico
Ever find yourself watching football, and thinking things like “man, Tom Brady gets paid a million dollars to play one sixty minute game. What am I doing wrong?” ...
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16 ways to ensure your web developer stops returning your phone calls
Business owners: I have put together a comprehensive guide of the 16 best ways to ensure your web guy never returns your calls again! See below and act accordingly: Start ...
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Why are you working for free?
First things first, it’s not lost on me that I previously wrote about not being afraid to work for free. Am I now contradicting myself? A little bit… ...
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Don’t be Afraid to Eat Ramen
If you’re wondering how I’m going to connect the dots with ramen noodles and building websites, read on. And for the record, I’m not referring to the fancy ramen that’s ...
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Setting Boundaries 101
Have you ever had a client call you at 11pm on Sunday night because they’re locked out of their AOL email account? And before you even have time to ...
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The Art of Upselling
Yes, I’m aware the title of this post comes off a bit used car salesman-ey. Read on and you’ll see it’s not a complete sleaze fest. Growing a loyal ...
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Why fixed-price is usually a terrible idea
Back in my humble beginnings of building websites, I would charge a fixed-price. In these much simpler times, it would be commonplace for me to end up billing ...
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Communication is Key (apologies for the awful title)
Some of the most important lessons I’ve learned as a web guy have nothing to do with things like PHP and CSS; they have everything to do with honesty ...
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Brand Loyalty and Donuts
I have someone doing renovations on my house today, so I looked for somewhere close by with Wifi. I stumbled into Dunkin Donuts, bought a coffee, and setup ...
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